Privacy Policy

Introduction

MyChoice Mission Viejo Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us when you:

• •Request a quote or estimate for our services
• •Contact us by phone, email, or through our website
• •Schedule a consultation or service appointment
• •Sign a service agreement or contract
• •Make a payment for services rendered

The types of information we may collect include your name, address, phone number, email address, property details, project specifications, payment information, and any other information you choose to provide. We may also collect technical information such as your IP address, browser type, and device information when you visit our website.

How We Use Your Information

We use the information we collect to:

• •Provide you with quotes, estimates, and service information
• •Schedule and complete concrete installation and repair services
• •Communicate with you about your project and answer your questions
• •Process payments and maintain financial records
• •Send you project updates, appointment reminders, and service notifications
• •Improve our website and services
• •Comply with legal obligations and protect our business interests

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

• •Service providers: We may share your information with contractors, suppliers, and other service providers who help us deliver our services
• •Payment processors: We share payment information with secure payment processors to handle transactions
• •Legal requirements: We may disclose your information if required by law, court order, or government regulation
• •Business transfers: If our business is sold or merged, your information may be transferred to the new owner
• •With your consent: We may share your information for other purposes with your explicit permission

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may limit some website functionality. We do not use cookies to collect personal information without your consent.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use secure servers, encryption, and access controls to safeguard your data. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records, contracts, and payment information are typically retained for at least seven years in accordance with California business record retention requirements. When your information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Under California law, you have certain rights regarding your personal information:

• •You can request to know what personal information we have collected about you
• •You can request that we delete your personal information, subject to certain exceptions
• •You can request that we correct inaccurate information
• •You can opt out of receiving marketing communications from us

To exercise these rights, please contact us using the information provided below. We will respond to your request within the time frame required by law.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: